Your CRM Enabler and Strategist in the Middle East
CRM tools are supposed to help you manage customer relationships — but without the right setup and people, they often slow things down. We help businesses across Saudi Arabia, UAE, Qatar, and beyond get CRMs working the way they should.
At Endemand IT, we provide consultants and platform experts who know how to configure, clean up, and manage CRMs like Salesforce, Microsoft Dynamics, and Siebel. Whether you’re starting fresh or struggling with an underused system, we help you get more out of your CRM and the team using it.
And How We Help You Get the Most from Them
We provide certified experts and on-ground support for the most widely used CRM systems. Whether you're implementing something new, cleaning up a messy setup, or scaling an existing platform, we help you use each tool the way it was meant to be used.
Microsoft Dynamics 365
For businesses that need a flexible CRM that connects across sales, marketing, and operations.
Unified Customer View:
We help you centralize customer data, giving your teams a complete view of each client to enhance personalized interactions.
Sales Automation:
Our team sets up automation for repetitive tasks like lead management and follow-ups, freeing your sales team to focus on closing deals.
Integration with Microsoft Tools:
We ensure seamless integration with other Microsoft products, enhancing collaboration and productivity.
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Salesforce
Ideal for businesses looking to personalize customer experiences and manage growth at scale.
Contact and Account Management:
We organize your customer data efficiently, providing insights that help improve engagement strategies.
Opportunity Management:
Our experts configure Salesforce to track deals effectively, helping you plan your next steps and stay ahead of competitors.
AI-Powered Insights:
We implement Salesforce's AI capabilities to provide predictive analytics, helping you make informed decisions.
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Siebel CRM
For enterprises that need deep customization and strong industry-specific CRM capabilities
Handle large-scale customer data
Siebel is designed for businesses with complex customer relationships—we help you set it up so teams can track, manage, and update customer interactions without delays.
Industry-specific customization
Siebel is widely used in banking, telecom, and healthcare because of its deep industry-focused features. We configure it to match your workflows, so your CRM will support daily operations easily.
Integrate with your existing systems
Many companies struggle with Siebel being outdated or disconnected from their newer tools. We help you connect it with cloud services, internal databases, or even other CRMs like Dynamics and Salesforce.
Get CRM experts who actually know your system.
A CRM is only as effective as the people managing it. If your team lacks the right expertise, your system ends up underused, disorganized, or difficult to scale. That’s where we step in. At Endemand IT, we provide certified CRM consultants and developers who ensure your Salesforce, Dynamics, or Siebel CRM is working exactly as it should.
Our experts help configure workflows, automate manual processes, and clean up data so your sales, marketing, and customer service teams get real value from your CRM—not just another tool to manage. Whether you need support to fix an inefficient setup, train your team, or expand your CRM capabilities without committing to full-time hires, we offer flexible staffing options to match your requirements.
Let’s Fix What’s Broken in Your CRM Process
We work with companies whose Salesforce, Dynamics, or Siebel setups were a mess—half-built automation, scattered customer data, and teams that refuse to use it.
We provide CRM experts who:
If your CRM is causing more problems than it solves, we’ll step in fast—with certified talent who’s already done it before.
